Dallas Metro - Irving, TexasDallas Call Center Certification
Express Employment Professionals of Irving partners with Impact Learning Systems and Service and Support Professionals Association (SSPA) to provide training and certification in three (3) customer service programs.
- Customer Service Suite
- Technical Support Suite
- Telephone Sales Suite
These Programs help you to:
- Create a world-class, customer-focused culture
- Increase customer loyalty
- Improve customer satisfaction scores
- Reduce service time
Express Employment Professionals of Irving also partners with The Call Center Industry Advisory Council (CIAC) -the Global Standards and Certifications Body, to provide certification testing for:
- Customer Service/Call Center Agents
- Supervisors
- Management Consultants
- Operations Managers
- Strategic Leaders
